Privacy Policy

What we collect

We only collect what we need to serve you well:

• Information you share with us — such as your name, email address, phone number, and the details you include in consultation messages or forms.
• Project-related details — design preferences, sizing, inspiration, and other notes that help us create your jewelry.
• Basic technical data — for example, generalized analytics about how visitors use our site (often in aggregated form so it does not identify you personally).

How we use your information

• To respond to your questions and guide you through design and ordering.
• To fulfill requests you have made and keep you informed about your project.
• To improve our website and customer experience.
• To meet legal or regulatory requirements when applicable.

We do not use your information to build invasive profiles or to surprise you with unrelated marketing.

Text messages (SMS)

If you choose to communicate with us by text, we use your mobile number only for messages that relate to your inquiry or order—for example, scheduling a consultation, confirming details, sharing updates on your custom piece, or answering questions you have asked.

We will not use text messaging to send marketing, promotions, or sales pitches, and we will not text you to push unrelated products or campaigns. Your phone number is for practical project communication, not for filling your inbox with ads.

If you ever want to stop receiving texts from us, let us know and we will honor your preference (while still keeping other ways to reach you, such as email, if you wish).

Selling your data

We do not sell your personal information. Full stop. We also do not rent your contact details to data brokers.

Sharing with others

We may share limited information with trusted partners who help us run our business—for example, secure form delivery, email, or hosting—only when they need it to perform those services for us, and only under obligations to protect your data.

How long we keep information

We retain personal information only as long as needed to complete your requests, maintain our relationship with you, satisfy applicable law, and resolve any disputes. When data is no longer needed, we delete or anonymize it where reasonably possible.

Your choices and rights

You are in control. Depending on where you live, you may have the right to:

• Ask what personal information we hold about you.
• Request corrections to inaccurate information.
• Request deletion of your information, subject to legal exceptions.
• Opt out of certain communications (you can always unsubscribe from promotional emails if we send any).

We will honor applicable privacy laws and respond to reasonable requests without unnecessary delay.

Security

We use sensible technical and organizational measures to protect your information from unauthorized access, loss, or misuse. No method of transmission over the internet is perfectly secure; if we ever learn of a problem that affects you, we will address it promptly and communicate honestly.

Cookies and similar technologies

Our site may use cookies or similar tools to remember preferences or understand site traffic in aggregate. You can control cookies through your browser settings.

Children

Our services are not directed at children under 13, and we do not knowingly collect personal information from them. If you believe we have received such information, please contact us so we can remove it.

Links to other sites

Our website may link to other businesses or resources. Their privacy practices are their own; we encourage you to read their policies before sharing personal information there.

Updates to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. Important changes may also be highlighted on our site or communicated to you directly where appropriate.

Questions

If anything here is unclear or you want to exercise your privacy rights, reach out—we are happy to help.

Contact: contact@yorkparis.com